Assessment of laryngologists' ratings on physician review websites
نویسندگان
چکیده
Objective To assess and characterize online ratings comments on laryngologists determine factors that correlate with higher ratings. Methods All the American Laryngological Association (ALA) members were queried across several platforms. Ratings normalized for comparison a five-point Likert scale. categorized based context positive/negative aspects. Results Of 331 ALA members, 256 (77%) rated at least one platform. Across all platforms, average overall rating was 4.39 ± 0.61 (range: 1.00–5.00). Specific positive including “bedside manners,” “diagnostic accuracy,” “adequate time spent patient,” “appropriate follow-up,” “physician timeliness” had significant correlations to ratings, by Pearson's correlation (P < 0.001). Long wait times negative Conclusion Online are significantly influenced patient perceptions of bedside manner, physician competence, patient.
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ژورنال
عنوان ژورنال: World Journal of Otorhinolaryngology - Head and Neck Surgery
سال: 2023
ISSN: ['2095-8811', '2589-1081']
DOI: https://doi.org/10.1002/wjo2.95